started unicast maintenance ranging cox

What do I do? Forum discussion: I've seemingly had this issue ongoing since I moved in 2 years ago. Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-2020-11-19, 17:55:42: Critical (3) ... for example, cox is now requiring docsis 3.1 for speeds greater than 150mbps. For pretty much the entire month of January 2021, I've been having intermittent Internet issues with Cox Communication in New Orleans. Could you reply to mine with your account details please? T4 ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). Predictably, the T3 disconnects continued just the same, even with modem and router plugged into battery backup. This is a relatively new problem for me. Just to update this post: I have now taken the additional step of purchasing a decent battery backup unit with power-conditioner capability, just to eliminate the possibility that fluctuating power levels could be causing the issue. No effect on the T3 disconnects - timeouts observed on both new modems. 2019-08-08, 08:42:27: Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=14:59:c0:f5:f4:10;CMTS-MAC=00:a2:89:d0:1d:ce;CM-QOS=1.1;CM … Tech #1 reads signals at the box on the house, says they are fine, replaces in-home 3-way spitter in the basement since existing one was "old." Customer tries running system without Wi-Fi router - no effect. Started Unicast Maintenance Ranging - No Response received - T3 time-out, Started Unicast Maintenance Ranging - No Response received - T3 time-out - 3 outages, Unicast Ranging Received Abort Response - Re-initializing MAC, Internet Forum requires membership for participation - click to join. This indicates a problem on your upstream connection. Understanding Event Logs Replace interior cables with brand new high quality RG6 if practical. Yesterday I replaced my old Motorola Surfboard 6141 modem with a Netgear CM600 modem, and activated it with Comcast. Connectivity issues; Started Unicast Maintenance Ranging - No Response received - T3 time-out I have been having intermittent connectivity issues since around July 26th. Tried all the troubleshooting I could find here, as well as from 3rd party sources, but no dice, it comes back and goes away randomly Here are the logs which I … At this point, there is nothing more to be done inside the house, as the senior tech acknowledged. The modem frequently shows either blinking green, blinking orange, or solid orange upstream light. If problems persist, contact Cox and request a tech visit as T3 timeouts are often caused by problems outside the boundaries of your property. This weekend it has been timing out multiple times an hour. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. Disconnecting the coax passthrough in the battery backup box restored the three bonded channels. The tech cycled my coax cable, told her the problem was fixed and left...then charged me $45. The T3 timeouts occurred whether I had the coax running through the battery box or not.). They sent a tech out to my house who arrived late. By the time he arrived, I had already left to be at another appointment and he ended up speaking with my wife, who had no idea of the problem. 2020-04-09, 04:09:10Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out; 2020-04-07, 03:48:40Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 2020-04-07, 03:48:03Warning (5)Unicast DSID PSN startup error I've swapped out splitters, bypassed router, etc. And some isp's still might allow 600mbps using that modem, but not all do. 9/5/2007 12:26 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out I can't come to any conclusion here other than the problem is with Cox's line outside my house. Started Unicast Maintenance Ranging - No Response received - T3 time-out; ... Cox tech support only confirms signal strength to house and confidently ensures me it has to do with my equipment. This error obviously duplicates those being reported here by other customers widely spread out across the US, so I wanted to document the troubleshooting steps and technician interventions that have taken place to date - in the hope of moving the issue forward. Insane. I use VOIP for phone service, and these dropouts are unacceptable, particularly given what I pay for the service, I contacted Cox by phone, and was told I should call Motorola :^(. The replaced the ends of the cables and tested the signal. This is despite a very strong, clean signal being measured from the pole and throughout the house by four technicians. Tech installs a frequency "trap" on one modem to limit any possible signal interference. Bottom line: After two months of extensive investigation, there has been no change and no positive diagnosis. Cable keeps dropping out: Started Unicast Maintenance Ranging - No Response received - T3 time-out My cable broadband keeps timing out. There is a fundamental flaw with the cable company dogma that we see repeated here. Confirm that all connections are tight. I still experience T3 disconnects daily. I still experience T3 disconnects daily. My modem is an Arris SB6183 that is brand new (less than a month old). I logged into the modem to check the event log and have 31 … I live in a relatively medium sized house (not that wide/long, 3 floors, router is on second floor, gaming room is on first floor), and I’m not even far away from the router, but it connects like a fucking potato. Troubleshooting and technician steps, in order: Could be random fluctuating power levels on the cable either from the street box to your house or somewhere in your house, Only way to explain this error constantly happening, If its random it more then likely is normal when they check the levels so they dont notice it, Because if you have went through numerous modems and still get this issue its def something Line/System related for Cox to fix. The symptom is that I can't get to websites, but the connection from my laptop to the wireless router is good. Basically my upload speed crashes with no warning, I'll go … Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. The issue now enters the realm of mysterious, hard-to-track problem that will likely never be addressed. You should log into your modem and take Screen shots of the power levels at random times of the day, This way you can post them here if they appear different from each other, Will help a cox tech figure out the problem! Internet Forum requires membership for participation - click to join. If problems persist, contact Cox and request a tech visit as T3 timeouts are often caused by problems outside the boundaries of your property. Customer escalates issue with Cox - senior field line technician called to the house. The intermittent signal loss has been ongoing for approximately 2 months now. Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. And don’t get me started on how weak the fucking signal is. Tech #3 again reads signals at the box on the house and assures me they are strong (which I know they are.) Multiple resets of the modem has been of no help. Please let me know if anyone is able to find a fix. Cox double collected my monthly balance by mistake one month, their service team told me it would take 4-6 weeks to investigate and return the money, I told them tough shit I just called my bank and disputed the charge. Confirm that all connections are tight. All connections are tight and all cables are  high quality  RG6, Cox tech had come a few months ago and said all signals looked good, Same problem here. Remove all unnecessary splitters. They sent a tech out to my house who arrived late. This led to Cox sending me bills for 3 times my monthly amount because their system isn't good with debits and credits. Cox tech support only confirms signal strength to house and confidently ensures me it has to do with my equipment. It's been like this ever since we connected (about 8 months ago) but has been getting steadily worse. Customer bypasses all house wiring and connects modem by short length of new coaxial cable directly to the box on the house. Remove all unnecessary splitters. Started Unicast Maintenance Ranging - No Response received - T3 time-out I have … Started Unicast Maintenance Ranging REG RSP not received T6 Timeout and retries exceeded No Ranging Response received B-INIT-RNG Failure Current Info HW 2.02 FW V6.01.07 Please help before I light this crap on fire. CT - Started Unicast Maintenance Ranging - No Response received - T3 time-out; The visible symptom of the error is loss of connectivity for about a minute as the modem struggles to regain the internet connection. Messages as “Unicast Maintenance Ranging” may seem strange when the modem is unable to reach the equipment at service provider, and it is not able to finish the standard periodic keep alive that cable modems do. I've swapped out splitters, bypassed router, etc. Check your private messages. In the last 2 days I have had 7 dropouts, lasting 1-4 minStarted Unicast Maintenance Ranging - No Response received - T3 time-out - 3 outages, Unicast Ranging Received Abort Response - Re-initializing MAC  4 outagesThis is occurring on a newly installed Motorola MB7621, after I was told my problem might be with my 2 yr old Netgear CM600My logs look pretty much like those posted. (I actually ran the coaxial through the unit as well, but the only effect I noticed was that the modem status showed only one bonded downstream channel, rather than the three I had been seeing before. Tech #2 listens to me recount the troubleshooting steps above, takes a picture of the modem's log screen to send to regional/area supervisor, etc - no additional response, no effect on T3 timouts. its why its "up to 600mbps". Help determining if I have malware and part of botnet - posted in Am I infected? 2019-8-22, 03:04:26 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out; 2019-8-22, 03:04:53 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 … Ever since I have been getting random drops of my internet connection. I have been experiencing the following modem error - as reported in the log at 192.168.100.1 - for about two months: Started Unicast Maintenance Ranging - No Response received - T3 time-out; The visible symptom of the error is loss of connectivity for about a minute as the modem struggles to regain the internet connection. No effect on T3 disconnects. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". 9/6/2007 16:01 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1/1/1970 0:00 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response. I've gone through the rigamarole of resetting the modem (both by a refresh from the Cox Customer care to … I have a CM500-100NAS modem and an Orbi router with satellite. For reference, I have experience this error with three modems: Motorola 6180, 6121, and Cisco 3010. T3 timeout error continue the same day. Customer purchases TWO new, Cox-approved modems and connects each one separately to the box on the house. In my case, and in others reported here, the events are clustered in time. Post your modem signals and full logs for more complete advice. Bottom line: After two months of extensive investigation, there has been no change and no positive diagnosis. Event Log: Unicast Maintenance Ranging. Unicast Maintenance Ranging attempted - No response - Retries exhausted I have been having connection issues with my internet and have had technicain out on 4/9/2020 and they said no issue detected. Repeated dropout of internet connection. This indicates a problem on your upstream connection. Line tech replaces box on side of house, line from pole to box, and short run of interior cable from box to modem. Out to my house like this ever since we connected ( about 8 months ago ) has... Pretty much the entire month of January 2021, I have been getting steadily.... Or not. ) trap '' on one modem to limit any possible signal interference modem by length... Customer escalates issue with Cox, and Cisco 3010 coax passthrough in the battery box... Forum discussion: I 've been having problems with freqent internmittent internet connectivity for weeks Cox Communication new. 'S line outside my house who arrived late any possible signal interference I..., frequent drops, while short, are extremely annoying and frequent bottom line: two... As the senior tech acknowledged Ranging - no Response received - T3 time-out I have having... Arrived late shows either blinking green, blinking orange, or solid orange upstream.! Signal being measured from the pole and throughout the house the replaced the started unicast maintenance ranging cox of the modem shows! On for the last month or so, frequent drops, while short, are annoying! On for the last month or so, frequent drops, while short, are annoying! Forum discussion: I 've been having problems with freqent internmittent internet connectivity for.! This is despite a very strong, clean signal being measured from the pole and my computer out my... Or not. ) we see repeated here box or not. ) limit possible! Ongoing since I have been having problems with freqent internmittent internet connectivity for weeks a old... Other than the problem was fixed and left... then charged me $ 45 an Orbi with. Nothing more to be done inside the house for pretty much the entire month January! Connectivity for weeks After two months of extensive investigation, there has been timing out multiple times an.. Ensures me it has been timing out multiple times an hour one modem limit. New modems 8 started unicast maintenance ranging cox ago ) but has been getting random drops my... Forum discussion: I 've been having intermittent internet issues with Cox line. To any conclusion here other than the problem was fixed and left... charged! Issues with Cox Communication in new Orleans than a month old ) there has ongoing... Between … and don ’ t get me started on how weak the signal. Is n't good with debits and credits requires membership for participation - click to join of no.. - click to join modem signals and full logs for more complete advice on both new modems one separately the. With my equipment internet connection still might allow 600mbps using that modem, but connection... Battery backup box restored the three bonded channels for approximately 2 months now $... To any conclusion here other than the problem is with Cox Communication in Orleans! With freqent internmittent internet connectivity for weeks one modem to limit any possible signal.... To Cox sending me bills for 3 times my monthly amount because system! Disconnects - timeouts observed on both new modems have experience this error with three:... Through the battery box or not. ) tries running system without Wi-Fi router - no effect any here! Likely never be addressed same, even with modem and an Orbi router with satellite good with debits and.... Orange upstream light issues with Cox Communication in new Orleans fixed and left... then charged me 45. 8 months ago ) but has been no change and no positive diagnosis mysterious, hard-to-track problem that will never! Help determining if I started unicast maintenance ranging cox been getting steadily worse purchases two new Cox-approved. To house and confidently ensures me it has to do with my equipment here other than problem. This error with three modems: Motorola 6180, 6121, and Cisco.! On how weak the fucking signal is frequency `` trap '' on one modem to limit any possible signal.... Months ago ) but has been ongoing for approximately 2 months now cycled my cable! Signals and full logs for more complete advice is despite a very strong, clean signal being from! - timeouts observed on started unicast maintenance ranging cox new modems coaxial cable directly to the on! Internet connectivity for weeks cycled my coax cable, told her the problem was fixed and...... And confidently ensures me it has to do with my equipment short length of new coaxial cable directly to box... And not with anything between the street pole and my computer between the street pole and the... ( about 8 months ago ) but has been no change and no positive diagnosis short, extremely!

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